Terms and Conditions
Terms and Conditions 1
TecHome > Terms and Conditions
I/M Hardware House (hereinafter Hardware House) and Customer/Client/Customer shall be referred to jointly as the parties and severally as a party. The parties confirm their legal capacity and capacity to undertake obligations and for this purpose agree to the following:
Technic House (techome.ge) is an online store that offers various types of products to the client through its managed websites.
The client is interested in purchasing the products posted on the website online, without leaving home. Consumers of Hardware House enjoy free courier service throughout Georgia.
Hardware House allows the client, upon delivery of the item, to visually inspect the selected product and, if he likes it, buy the item.
Fulfillment of the order
In order to purchase the item, the customer places the amount in the form of a deposit in the bank account of the hardware house.
The client can use the installment service of the hardware house's partner banks and in this way ensure the placement of the deposit.
In case of desire to purchase the item in installments, the customer/client remotely fills out an application for approval of installments.
To purchase an item in installments, the hardware house sends the customer's data to the bank to approve the installment. In the case of buying the item in installments, the client may need to pay a commission of no more than 5 GEL, which depends on the agreement reached between the servicing bank and the hardware store.
In case of approval of the installments, the customer is obliged to sign the installment agreement within 3 working days. In case of violation of this term, the company has the right to refuse to deliver the item.
Along with signing the installment agreement, the customer gives the bank an order to transfer the approved amount to the company.
would like commitments
Hardware House is obliged to process the customer's order within no more than 2 working days from the moment of placing the customer's deposit on the bank account. The term of delivery of the item to the client should not exceed 10 working days from the processing of the order.
The service is considered completed upon handover of the item to the client and the cost of the item will be covered from the amount received as a deposit.
In case of the impossibility of delivering the item to the client, the order will be canceled and the amount paid will be returned to the client or the bank installment will be canceled at the request of the hardware house.
Delivery
The request (complaint) submitted by the customer shall be submitted to the company in writing.
In case of damage or destruction of the order during transportation, the company, on the order of the customer, applies to the transport company and, taking into account the terms of the contract, demands compensation for the damage. This does not deprive the customer of the right to personally file a dispute with the transport company.
The company is obliged to hand over all documents related to the order to the customer upon request.
Responsibility of the parties
Each party has the right to require the other party to fulfill its obligations in full, promptly and in good faith.
The parties undertake to compensate each other for the damages caused as a result of their full or partial non-fulfillment or improper fulfillment of their obligations in accordance with the law, and the compensation of damages does not release the parties from the fulfillment of their obligations.
personal data
techome.ge stores your data in the site database or during direct telephone communication with the customer. Name and surname and contact phone number. This data is stored on one of the most secure servers in the world, and in this respect the user can feel completely safe. Any of this information is not transferred to any third party for any purpose, except for the cases stipulated by the legislation of Georgia.
When filling in the name, surname and phone number in order to make installments, the user declares his consent (by ticking the special checkbox) that this information may be sent to the financial institution selected by him (the company's servicing bank) during the consideration of the application for installments.
By agreeing to the terms and conditions before clicking on the "apply" button on the product page, any visitor to the site accepts responsibility for not misusing other people's personal data and in good faith in dealing with techome.ge and subsequently with financial institutions when sharing personal data with them.
In case of changes to the terms and conditions, techome.ge is obliged to inform the registered user about it, in a reasonable period of time.
Card data
When buying products with a card, techome.ge does not save your card data. It will direct you Unipay (unipay.com) on a special page supported by "Cartu Bank" secure server and payment module.
other information
techome.ge / In order to make it function better, to offer better services to customers and to implement various marketing campaigns, special and world-famous electronic tools offered by the world's leading companies are placed, namely:
FB Pixel – which tracks your visit, viewed pages and products only when you visit our site authorized by Facebook. This information is not directly collected by us and is completely at Facebook's disposal, and its storage/distribution is governed by US law and its own rules, which you agree to when registering on Facebook and can change in your internal profile settings of this social network.
Google Analytics – an analytical tool with approximately the same functions, which stores information through so-called browser cookies, as well as your IP address, logs, city, country, etc. We do not collect this information either, and it is entirely under Google's control.
force majeure
Neither party shall be liable for failure to fulfill the obligation in whole or in part, if the failure is caused by natural and technological disasters, fire, war, governmental decisions and these events began or developed after the purchase of the order.
If any of the listed circumstances directly affects the term of performance of the obligations assumed by the party specified in these consumer terms and conditions, this term will be extended according to the duration of the force majeure circumstance.
The party that is faced with a force majeure circumstance is obliged to notify the other party about such a circumstance, its possible duration and termination.
The facts stated in the notice must be confirmed by the relevant regional: commercial, industrial, or other competent body.
Failure to notify or late notification deprives the party of the right to use the above force majeure events as a basis for exemption from liability.
Privacy
The present rules and conditions are confidential and any related information will be transferred to third party(s) only in the manner established by the applicable legislation, as well as in the cases stipulated in writing by the parties. In addition, the mentioned limitation does not apply to:
information that is or will become publicly available independently of the parties.
Information on the disclosure of which the parties agree in writing.
Information disclosed by any party as required by law and/or applicable regulations.
By agreeing to the present rules and conditions, the customer gives the right to use the information provided at the stage of cooperation for statistical and analytical purposes.
Claims and Disputes
The parties note that they will try to avoid any disputes or conflicts arising at the stage of mutual work, and they will ensure the resolution of disagreements through mutual negotiations.
In case of failure to reach a consensus, the arising dispute will be resolved in accordance with the current legislation of Georgia by choosing the claimant party.
Additional Terms
The invalidity of any article, clause, sub-clause, reservation, proposal of the established consumer rules and conditions does not lead to the complete invalidity of the consumer rules and conditions.
The user can get complete information about the origin of the brands on the corresponding page presented on the website. On the same page, it is mentioned and we further clarify that the product, which does not have a brand name in the name, is produced and imported from the People's Republic of China (brand unknown).